Refund Policy

If you are not satisfied with our service, we offer the following refund policy:

1. Refund Schedule

Full refund within 7 days - If you request a refund within 7 days of purchase, we will refund your payment in full.
Partial refund between 8-30 days - If you request a refund between 8-30 days after purchase, we will refund 50% of your payment.
After 30 days - No refunds will be issued for purchases made over 30 days ago.

2. Refund Process

To request a refund, please follow these steps:

Send an email to 9723331@gmail.com
Include "Refund Request" in the email subject
Provide your order number and purchase date
Briefly explain the reason for the refund (optional)

3. Refund Methods

Refunds will be processed through your original payment method:

Credit card payments will be refunded to the original card account
PayPal payments will be refunded to your PayPal account
Other payment methods will be discussed individually

4. Refund Processing Time

Refund requests typically take 1-3 business days to review. After approval:

Credit card refunds may take 5-10 business days to appear on your statement
PayPal refunds are usually completed within 24 hours
Processing times for other payment methods will be communicated specifically

5. Special Circumstances

The following situations may affect refund processing:

Refunds for promotional or discounted purchases will be based on the actual amount paid
Team version refunds must be requested by the account administrator
We reserve the right to refuse refunds if there is a record of account misuse

6. Subscription Cancellation

After the refund is processed, your subscription will automatically cancel, and account access will terminate at the end of the current billing cycle. If you only want to cancel your subscription without requesting a refund, you can do so directly in your account settings.

7. Contact Us

If you have any questions about our refund policy, please feel free to contact us:

Email: 9723331@gmail.com
Response time: Within 24 hours on business days

Refund Policy - Last updated on January 11, 2025